Clinic Manager
Impress · Lisbon, Portugal
You apply off-site, with the employer or the job board. I never handle applications.
We believe everyone deserves a smile they’ll love. We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionizing the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing Health Tech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 110 locations, offering leading care and state-of-the-art technology.
Impress hardworking team is passionate about teeth, digitalization, and customer service. We are growing our team and are looking forClinic Director.
What you will do:
- Be the face of Impress, greet customers, sell Impress treatments and productions, and guide customers through timelines and expectations
- Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
- Take responsibility for the customers from the first visit until the end of treatment, solve issues of problem patients
- Engage in marketing, receipt of influencers, and photoshoots and video recordings
- Train new comers and sales associates, doctors and medical staff
- Create schedules and ensure best team performance
- Track conversions and ensure good performance
- Meet sales budgets
- Ensure 100% amazing look and feel in the clinics
What we expect from you:
- +2 years of experience in a similar role
- Previous experience in the Dental Industry will be considered as a plus
- You are a team player, positive, curious and enthusiast
- You are goal oriented and you like working with autonomy
- You are proactive and eager to take responsibilities
- You have high communication skills
- English is highly recommended
Why we are cool:
- Work with an international and multicultural team!
- Competitive salary
- Full time contract - 40h/week
- Flexible schedule
- Fresh fruits and healthy snacks at the office
- Teeth aligner and whitening team benefits
- Collaborative work environment and positive culture
- Opportunities to grow within a fast-paced, innovative company and real start-up experience