Ship's Store Service Activities Supervisor

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success.

Amentum is seeking a Ship's Store Service Activities Supervisor to support a unique US Navy program on the island of Diego Garcia. The Ship's Store Service Activities Supervisor is responsible for the comprehensive management of retail sales, barber and beautician services, and laundry services on behalf of the Navy. Acting as the central point of contact between the Contractor and the Government, this role ensures all facilities and operations comply with relevant Navy policies, delivering high-quality services while maintaining accountability for Navy-owned retail stock.

Job Responsibilities:

• Central Point of Contact:
• Acting as the primary liaison between the Government and all operations under retail sales, barber and beautician services, and laundry operations.
• Addressing and resolving operational issues proactively while maintaining open communication with Government representatives.
• Operations and Compliance Management:
• Supervising day-to-day operations of the Ship’s Store, including retail sales, ensuring proper customer service and compliance with applicable Navy instructions and regulations.
• Ensuring barber and beautician services are conducted effectively, meeting cleanliness, hygiene, and customer satisfaction standards.
• Overseeing laundry services, ensuring timely and proper handling of garments, linens, and other client needs.
• Continuously monitoring operations to ensure compliance with relevant regulations, instructions, and standards established by the Navy.
• Inventory and Stock Accountability:
• Taking ultimate responsibility for the management and accountability of Navy-owned retail stock, ensuring accurate tracking, rotation, and reporting.
• Overseeing inventory control systems, conducting audits, and producing reports to ensure compliance with Navy supply system requirements.
• Coordinating procurement needs to maintain optimal stock levels, avoiding shortages or overages in inventory.
• Leadership and Team Supervision:
• Supervising and coordinating work activities of personnel across all service areas, ensuring optimal staff scheduling and productivity.
• Providing training, mentoring, and professional development for team members to maintain high performance and compliance with Navy policies.
• Promoting a culture of respect, professionalism, and customer-focused service among all staff.
• Perform other job-related duties as assigned that are consistent with the nature and level of the position.

Required Qualifications:

• Education:
• A bachelor’s degree from a U.S.-accredited college or university, preferably in Business Administration/Management or a related field.
• Experience:
• A minimum of 10 years’ experience in managing a Navy supply system or equivalent large-scale retail operation.
• Additional Requirements:
• U.S. Citizenship is required.
• Comprehensive understanding of Navy policies and operational instructions related to retail, barber, beautician, and laundry services.
• Strong leadership, organizational, and problem-solving skills to manage multiple operational areas effectively.
• Proficiency in inventory management practices and tools to ensure compliance with Navy standards.
• Excellent communication skills, with the ability to coordinate between government representatives, contractors, and team members.
• Attention to detail and ability to prepare and present accurate operational and inventory reports.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport should be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
• Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
• Must be able to speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.
• Must be able to obtain and maintain facility credentials/authorization.

Preferred Qualifications:

• Prior experience in an OCONUS (Outside the Continental United States) environment with a multi-national workforce is highly desirable.
• Additional certifications in retail management, logistics, or supply chain operations, such as Certified Supply Chain Professional (CSCP) or equivalent.
• Familiarity with Navy’s Morale, Welfare, and Recreation (MWR) program policies and procedures.
• Experience managing personnel and operations in remote or high-tempo environments.
• Working knowledge of government contracts and reporting requirements related to service activities.

OTHER RESPONSIBILITIES

Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.

Working Environment

This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in office, industrial, warehouse, port, airfield, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements.

Physical Requirements

Requirements may include prolonged sitting, standing, walking, climbing stairs, lifting up to 25 pounds regularly and 50 pounds occasionally, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location.