Technical Writer (Documentation & Workflow)

About the Team

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

We’re looking for a Technical Writer for a 1.5-year maternity leave replacement position — someone who can help maintain high-quality documentation and describe the workflows related to our task tracker. If you enjoy turning complex processes into clear instructions and know how to structure documentation as a practical tool for the team, we’d love to meet you!

Responsibilities

• Write documentation: product modules, technical solutions, guides, and regulations
• Update materials when changes are made to the product and systems
• Standardize documents: structure, formatting, translation
• Archive outdated content and prevent the accumulation of technical debt
• Gather information from subject matter experts (SMEs): engineers, analysts, product managers
• Maintain the wiki space structure: templates, navigation, links
• Troubleshoot technical issues with rendering, plugins, and markup
• Create and configure task tracker boards: structure, filters, views
• Edit automated rules: triggers, transitions, notifications
• Investigate automation failures and rule malfunctions

Requirements

• 2+ years of experience as a technical writer or documentation editor
• Native Russian, proficiency in written English (B2)
• Experience with Confluence: creating, structuring, and using templates
• Understanding of documentation structure principles: guides, reference manuals, regulations, technical solutions
• Ability to independently research technical topics
• Skill in working with subject matter experts (SMEs): asking questions, gathering and verifying information
• Basic understanding of product development: front-end, back-end, microservices, Git
• Attention to detail: correct links, consistent terminology, adherence to templates

Could be an advantage

• Experience with microservices architecture documentation
• Experience at product or fintech companies
• Understanding of the software development lifecycle
• Experience translating technical texts from Russian to English
• Familiarity with TargetProcess or similar tools

What we offer

• Remote work model
• Competitive remuneration
• Friendly, enjoyable and positive environment With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.

Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

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