Sales Operations Associate

Ref#: W181228

Department: Sales & Customer Support

City: Stockholm

State/Province: Stockholm County

Location: Sweden

Company DescriptionRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position OverviewWe are looking for a Sales Operations Associate (m/f/d) as a temporary project cover for 13 months, starting October 1st, 2026. In this role you will be part of our Sales Operations team and responsible for all administrative and organizational aspects of daily business operations.

Essential Duties & ResponsibilitiesYour Responsibilities:

• Contact person for customers for all administrative and operational matters in Sales Operations
• Handling of order management (SAP & EDI order processing, order split, order reconciliation, order communication and order release)
• Creation of analyses and reports for internal and external provision
• Monitoring of order release and seasonal deliveries
• Active support in achieving our fiscal and quarterly targets
• Complaints and returns management
• Close cooperation and coordination with adjacent departments (Sales, Finance, Logistics, Production)
• Regular exchange with the regional Sales Operations team and our EMEA headquarters

Experience, Skills, and Knowledge* Completed academic education with a business background

• Confident in handling MS Office (excellent Excel skills are required)
• Relevant professional experience in a similar position
• Enjoyment in dealing with B2B customers, characterized by a high degree of service orientation and communication skills
• Analytical and strategic way of thinking, as well as structured task & time management
• Very good written and spoken English skills