Administrator Operations

Please note: CSMART is unable to provide visa, work permit, or relocation sponsorship for this position. Applications will only be considered from candidates who already reside in the Netherlands and have the unrestricted right to work in the Netherlands.

This is your chance to become part of our fast growing international organization as Administrator Operations. Are you enthusiastic about supporting courses, participants, and instructors while ensuring that day-to-day operations run smoothly? Do you enjoy multitasking in a dynamic international environment and working closely with colleagues across different departments? Then we are looking for you!

As Administrator Operations, your responsibilities will include:

• Coordinate daily operational and logistical support for courses, participants, and instructors.
• Serve as the first point of contact for participants and instructors, providing reception and on-site support.
• Manage participant and instructor administration, including registrations, scheduling, documentation, and certificates.
• Arrange travel and accommodation logistics, including hotel, taxi, and flight bookings.
• Support the organization and hosting of courses, meetings, conferences, and events, including room setup, equipment, and F&B coordination.
• Ensure clear communication between Course Administration, the CSMART Hotel, and other stakeholders.
• Support purchasing, shared inbox management, and other operational tasks.
• Participate in scheduling calls and assist with projects.

Requirements & Experience

• MBO degree or equivalent, preferably in business administration or service-oriented education.
• Previous experience with administration within back and front office environments.
• Available to work a minimum of 36 hours per week.
• Currently residing in the Netherlands and in possession of a valid right to work in the Netherlands. Visa, work permit, and relocation sponsorship are not available for this position.

Skills

• Proficient in Microsoft 365 (Word, Excel, Outlook, PowerPoint)
• Strong interpersonal and communication skills
• Flexible and able to adapt to change
• Service minded and customer-oriented
• Ability to work independently
• High level of accuracy and attention to detail
• Proven planning and organizational skills
• Fluent in written and spoken English
• Preferably proficient in written and spoken Dutch

At CSMART, we value the contributions of our employees and believe in fostering a supportive and collaborative work environment. As an Administrator Operations, you will have the opportunity to make a real impact, working closely with a dedicated team to support our training operations and contribute to an exceptional experience for our participants and instructors. We offer a competitive package of employment conditions and ample opportunities for professional growth and development.

This is your chance to join us. Apply now by clicking the “Apply Now” button below and submit your CV and motivation letter through our recruitment portal.

Our Operations department offers top-notch nautical and technical courses and programs.

Our instructors deliver these programs including pre- and post-course activities and course review. Furthermore, they stay up-to-date on the latest teaching techniques and use simulators to enhance our training.They also ensure that shipboard operations and procedures our taught efficiently. Our operators operate the simulators and assist the instructors with simulator excercises. Lastly, our scheduling and administration department ensure smooth operations by providing scheduling, administrative and logistics support. CSMART, Center for Simulator Maritime Training, is the international award-winning training centre for Operational HESS trainings onboard, online and onsite programmes for Carnival Corporation & plc. Carnival Corporation & plc, the largest leisure travel company in the world, holds nine cruise brands worldwide (Carnival Cruise Line, Holland America Line, Princess Cruises, Seabourn, AIDA Cruises, Costa Cruises, Cunard, P&O Cruises Australia, and P&O Cruises UK.). Carnival Corporation & plc employs a talented, passionate and diverse workforce of people from nearly 150 countries . At Carnival Corporation & plc, our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. On this foundation, we aspire to deliver unmatched joyful vacations for our guests, always exceeding their expectations and in doing so driving outstanding shareholder value. We are committed to a positive and just corporate culture, based on inclusion and the power of diversity. We operate with integrity, trust, and respect for each other - communicating, coordinating, and collaborating while seeking candor, openness and transparency at all times. And we aspire to be an exemplary corporate citizen leaving the people and the places we touch even better. At CSMART, we reinforce our vision statement by providing all Maritime Officers with rigorous, industry leading safety training. Our Onsite Academy features state-of-the-art technology and methodology in our Bridge and Engine Room simulators, including Part Task, Full Mission and practical Electrical Training Laboratories. The centre, and supporting Hotel, focuses on utilizing the most innovative technology and online/onsite/onboard training solutions in the maritime industry. CSMART’s highly experienced and committed team members continually work together to deliver training that surpasses industry standard for safety while anticipating advances in ship technology & sustainability. All departments work toward fostering critical thinking, problem solving and decision-making with confidence in a work environment of respect and inclusiveness. We look forward to welcoming you to our team to help us build upon our success!