Agile Delivery Lead
Craftware · Remote, Poland
No Polish requiredPosted 2 days ago
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Remote work Regular / Senior Consultant Veeva
What you will do:
- Map the current ways of working across all teams, vendors and delivery areas.
- Identify overlaps, bottlenecks, priority conflicts and unclear ownership between the core DORIS team and the parallel streams (VEP, DAAAI, Veeva Professional Services).
- Present findings and a prioritised improvement roadmap to Governance and stakeholders
- Define how business-as-usual work and project work coexist in one delivery system.
- Decide and implement the backlog structure in ADO/VDO (Jira-class tooling): one backlog or several, how work is classified, how it flows, what the definition of ready and done looks like.
- Establish a prioritisation framework that works across competing demand from Veeva-mandated releases, business releases, on-demand interface requests and strategic initiatives.
- Design capacity and people-allocation models that prevent priority clashes and over-commitment of shared specialists.
- Re-establish delivery fundamentals where they have lapsed: sprint cadence, estimation and story points, refinement, sprint planning, review.
- Introduce planning in 90-day cycles and connect delivery activity to measurable business outcomes rather than output.
- Run and improve retrospectives so that they generate real, tracked change.
- Work side by side with Unit Lead, Squad Leads, BAs and vendor teams — coaching in the flow of work, not from a slide deck.
- Document the target operating model, cadences, roles and metrics.
- Build the capability in the existing leadership layer so the system keeps running without you. Requirements:
- Proven experience as a Delivery Manager, Agile Delivery Lead, Agile Coach or similar in a multi-team, multi-vendor enterprise environment.
- Track record of designing and implementing ways of working, not just running an existing process — including at least one end-to-end transformation you personally led.
- Strong command of agile delivery mechanics: backlog design, estimation and story points, sprint cadence, refinement, retrospectives, flow metrics.
- Hands-on experience with Azure DevOps (ADO) or an equivalent tool (Jira), including backlog architecture, work-item hierarchy, boards, queries and reporting.
- Experience balancing BAU/run work against project and initiative delivery in one capacity pool.
- Demonstrated ability to prioritise across competing stakeholders and to make allocation decisions stick.
- Outcome-oriented planning experience — OKRs, quarterly or 90-day planning cycles, and connecting delivery to business results.
- Excellent stakeholder management and facilitation skills at IT management level.
- Fluent English, written and spoken (working language of the project).
Nice to have
- Experience in pharma, life sciences or another regulated industry.
- Familiarity with GxP, CSV and GAMP 5 validation processes and their impact on delivery cadence.
- Exposure to Veeva Vault (RIM, Submissions, Publishing) or comparable regulatory/document management platforms.
- Experience working with platform-vendor release calendars and external implementation partners.
- Background in data/interface delivery (database views, integrations with satellite systems).
- Experience introducing automation or AI capabilities into an existing delivery landscape.
- Relevant certifications (e.g. SAFe, PSM/CSM, ICAgile, PMI-ACP). We offer:
- B2B Contract
- Long-term cooperation
- 100% remote work
- Flexible working hours Benefits
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Integration events
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Private medical care (Luxmed or PZU)
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Life insurance (Unum or PZU)
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Sports card Multisport
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Employee referral programs
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Psychological support
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Offices in Warsaw and Lodz
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English language classes
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Budget for technical certificates
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Discount on Orange products
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Co-financing of boat trips
Justyna Kopczyńska Senior HR Specialist
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