Product Manager

Why N-able:

Cove Data Protection is N-able’s cloud-first backup and disaster recovery service for MSPs and IT professionals. Every partner, whatever they protect, relies on the Cove platform to get in securely, to control who can do what, and to get started quickly.

As Product Manager for the Cove platform, you own those three things: single sign-on with Microsoft Entra ID across the entire product, role-based access control with custom roles and granular permissions, and the trial-to-paid journey. Around them you look after the shared platform experience – notifications, billing transparency, custom branding and the move of legacy UI to N-able’s modern framework.

You own the roadmap and backlog for your area end to end, listen to partners, and turn what you learn into increments a dedicated engineering team and UX deliver, working closely with Sales, Support and Billing Operations.

What You'll Do:

• Deliver single sign-on with Microsoft Entra ID across Cove: user onboarding and conversion, provisioning and de-provisioning, and support for partners’ security policies.
• Align Cove authentication with N-able’s shared login services and drive it to full adoption.
• Own custom user roles and granular permissions end to end, from partner research and permission model to staged delivery.
• Manage the RBAC rollout: migration of existing roles, partner communication, and enablement for Support and Sales.
• Make the trial-to-paid journey simple and reliable, from sign-up and provisioning through expiration, conversion and cleanup.
• Partner with Sales and Business Applications on the product-led trial workflow and its metrics.
• Own the wider platform backlog: notifications and alerts, billing and subscription transparency, custom branding, and migration of remaining legacy UI to N-able’s modern framework.
• Run the full lifecycle for your area from concept to release to end of service; prioritize with data – partner feedback, telemetry, support escalations and business metrics – and work trade-offs with engineering and UX.

What You'll Bring:

• First and foremost: smart, curious and fast to learn. A track record of picking up unfamiliar technical domains quickly and reasoning clearly about trade-offs matters more to us than prior backup or identity experience.
• Product management experience in B2B SaaS, ideally serving MSPs or IT professionals.
• A record of shipping with distributed Agile engineering teams and holding your own with engineers and architects.
• Empathy for customers and the urgency to turn their voice into a roadmap.
• Strong analytical and problem-solving skills; ability to think and execute at both strategic and operational levels.
• Clear communication and the habit of working as one team across sales, engineering, support and business functions.

Purple Perks:

• Medical, dental and vision coverage
• Generous PTO and observed holidays
• 2 Paid VoluNteer Days per year
• Employee Stock Purchase Program
• FuN-raising opportunities as part of our giving program
• N-ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility

This position has a base monthly salary starting from 21,000.00 PLN gross. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is also eligible for a bonus. About N-able:

At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.

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