Team Leader – HR Operations Manager with German

Lokalizacja - Polska praca zdalna - Kategoria Payroll Team Leader Języki niemiecki, angielski About the employer

Our client is one of the leading European providers of comprehensive payroll and HR services, operating across international markets as well. The company supports organizations throughout the entire employee lifecycle – from payroll and HR processes to talent development, compensation and talent acquisition.

We are currently looking for an HR Operations Team Leader who will be responsible for ensuring high-quality delivery of payroll processes. An important part of the role will also involve improving processes, increasing operational efficiency and identifying opportunities for automation.

Responsibilities

• Managing an HR Operations team providing HR outsourcing services in line with the agreed scope of services and applicable SLAs.
• Supervising the accurate and timely execution of payroll processes, including salary calculations, deductions and tax obligations.
• Reviewing and approving payroll results to ensure accuracy and quality before finalization.
• Ensuring that all processes comply with applicable legal, tax and social security regulations.
• Setting team objectives, monitoring KPIs and supporting employees in achieving their individual development goals.
• Conducting regular team meetings, 1:1 meetings and performance reviews.
• Supporting team members in developing their skills and building an engaged and high-performing team.
• Analyzing payroll data to identify irregularities, investigate discrepancies and prevent similar issues from occurring in the future.
• Identifying areas for optimization and implementing process improvements and automation solutions.
• Cooperating with internal and external auditors during payroll audits.
• Coordinating cooperation with vendors and external business partners.
• Acting as an escalation point in situations requiring further intervention.
• Organizing and supporting testing activities related to changes in systems and processes.
• Cooperating with internal stakeholders and clients to ensure an appropriate level of service quality and customer satisfaction. Requirements

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• Experience in people management, including coaching, employee development and performance management.
• Good command of German and very good command of English, both written and spoken.
• Advanced MS Excel skills.
• Experience working in a service-oriented environment with a strong focus on quality and customer service.
• Strong analytical skills and the ability to assess complex payroll-related matters, their potential impact and associated risks.
• Strong problem-solving skills and a continuous improvement mindset.
• Excellent communication skills and the ability to adapt communication style to different audiences.
• Ability to actively listen, demonstrate empathy towards employees and manage teams in a constructive manner.
• High resilience, flexibility and assertiveness, particularly in situations requiring quick decision-making and handling escalations.
• Openness to new technologies, automation and data-driven decision-making.
• A responsible approach to leadership and the ability to act as a role model for the team.
• A strong team-oriented mindset and a commitment to achieving shared goals.
• Curiosity, willingness to learn and commitment to developing both your own skills and those of your team.
• Knowledge of or practical experience with Agile and/or Lean methodologies will be considered an advantage. Benefits

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• Stable employment – initially a 6-month fixed-term contract, followed by the possibility of a permanent contract.
• Flexible working hours (start between 7:00 and 10:00).
• Remote working opportunities.
• Private medical care with Lux Med.
• Cafeteria benefits system and sports card.
• Edenred lunch card with monthly contributions.
• Financial allowance for remote work.
• Access to employee loans.
• Workation – the possibility to work from any SD Worx office within the EU for up to 4 weeks per year.
• Life insurance.
• Holiday allowance.
• Free language courses available during working hours.
• Annual performance-based bonus.
• Company integration events.
• Free parking spaces for employees.
• Employee referral program.
• PPK with a 3.5% employer contribution.
• Individual development plan and access to professional training.
• Career development opportunities, both within your area of expertise and through gaining experience in other areas of the organization.