Junior Front Office Manager
YOTEL Amsterdam · Amsterdam Noord, Netherlands
No Dutch requiredPosted yesterday
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We are looking for someone to join our Junior Front Office manager,
A little about the role
The Junior Front Office Manager supports the Front Office Manager in the daily operation of the department, ensuring a smooth operation and excellent guest experience.
Key responsibilities:
- Lead and support the Front Office team during daily operations.
- Ensure excellent guest service and handle guest complaints professionally.
- Monitor arrivals, departures, room availability and special requests.
- Coordinate with Housekeeping and other departments.
- Support team training, coaching and development.
- Ensure YOTEL standards and procedures are followed.
- Act as Duty Manager when required.
- Support the Front Office Manager with daily administration and operational tasks.
Profile:
A hands-on, positive and guest-focused team leader with Front Office experience, strong communication skills and the ability to work independently in a fast-paced hotel environment.
Have you got experience as a hotel Receptionist and looking for a new, unique challenge? If so, we’d love to hear from you.
INDFOH