Analyst, Time & Attendance

At Ball, integrity and trust are the foundation of who we are. Guided by our core values—"We Care. We Work. We Win.”—we create a culture where every voice matters and every idea drives progress.

Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Create a new future. Apply Today.

Position overview:

The essential purpose of the function is to support the administration, maintenance and continuous improvement of time and attendance processes and systems. The role is responsible for supporting operational activities, analyzing and resolving time and attendance issues, gathering business requirements and assisting in the implementation, enhancement and ongoing support of workforce management solutions. The position works closely with internal stakeholders and external vendors to ensure accurate and efficient time and attendance processes and service delivery.

Key responsibilities include:

• Supporting the execution of operational time and attendance processes in accordance with established procedures and guidelines.
• Researching and resolving time and attendance discrepancies through data analysis and root cause investigation, escalating issues where appropriate.
• Acting as a primary point of contact for day-to-day time and attendance inquiries, providing support, analysis and issue resolution.
• Collaborating with internal stakeholders to gather, analyze and document business requirements related to time and attendance systems and processes.
• Supporting the implementation, enhancement and maintenance of time and attendance solutions to meet business needs.
• Working closely with third-party vendors and supporting system testing activities, including user acceptance testing.
• Supporting all phases of the system lifecycle, including process improvements, enhancements and operational support activities.
• Maintaining accurate records, process documentation and system data in accordance with organizational standards.
• Identifying opportunities for process improvement and supporting initiatives focused on efficiency, quality and user experience.
• Promoting effective teamwork and collaboration across internal teams, business stakeholders and external partners.

What are we looking for?

• Bachelor’s degree in Business, Human Resources, Information Systems or a related field, or equivalent work experience.
• 2+ years of relevant experience in workforce management, time and attendance, payroll support, HR operations or a related area.
• Experience working with time and attendance systems, previous experience with Infor WFM is preferred.
• Strong analytical and problem-solving skills with attention to detail and data accuracy.
• Excellent customer service, communication and stakeholder management skills.
• Proficiency in Microsoft Office applications.
• Ability to quickly learn new systems, adapt to change and support continuous improvement initiatives.
• Fluency in written and spoken English.

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

No agencies please.