NMC & Datacenter Engineer

Overview: What's The Role

The role of the NMC & Datacenter Engineer in Curacao is to administrate and operate the Facilities Infrastructure (Power, HVAC, Floor Space, Racks, etc) of our Datacenters in Curacao, as well as perform Network Management activities for our Mobile Network with Flow.

Responsibilities: What You'll Do* The smooth running of the networking processes in the IDC -implementing, managing and troubleshooting existing network and system environments (Power, HVAC, Floor Space, Racks), and supporting a variety of hardware;

• Ensuring that the performance and availability of the servers and network infrastructure is maintained to the highest standards (in order to achieve maximum productivity);
• Supporting clients by a variety of methods, and providing them with their technical expertise by either verbal or written means;
• Responsible for the implementation, installation and configuration of systems, and the administration and support of those systems as well;
• Working on projects that will deliver extra functionality to the company (e.g. creating/researching/implementing new tools, databases or websites);
• Setting up of VPN connections for clients and manage firewall rules.
• Providing the client with all the services mentioned earlier
• Monitoring the mobile environment on a 24X7 basis
• Identification of critical mobile alarms based on ZLD and ticketing accordingly
• Triage of mobile alarms received and escalation to T2 support
• Support T2 team in the resolution of mobile issuesProvides weekly and monthly SLA and performance Report for mobile ticketsProvides implementation (testing) and project support for all mobile network changes

Qualifications: What You'll Need

Preferred education/ qualifications:

• Graduate Level (Bachelors or Higher) degree in Computer Engineering
• CDCP (“Certified Data Centre Professional) certification is a plus

Knowledge & Experience:

• Between 3 & 5 years of experience in a network related position
• Hands on experience configuring routers, switches, Firewall and/or VPN’s (even interest and experience in configuring home grade equipment counts)

Skills & Abilities:* Strong interpersonal and communication skills; good writing, speaking and listening skills in the English language

• Able to manage multiple incidents simultaneously with fluctuating priorities
• Team spirit, customer service oriented, willing to work shifts

Who We Are We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands Liberty Latin America, Liberty Caribbean, Liberty Business, Liberty Caribbean ICT, Bahamas Telecommunication (BTC), FLOW, Liberty Networks, Liberty Communications(Puerto Rico & USVI), Liberty Costa Rica, and Más Móvil. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the región Why Join Us Technology excites us, enables us, and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing a beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.

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