Laboratory Samples Receptionist - Temporary

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.

Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.

Mission

As a Laboratory Samples Receptionist, your mission will be to ensure the accurate, timely and compliant reception, registration and documentation of patient samples, supporting the laboratory team and contributing to the smooth daily operation of the laboratory. You will play a key role in maintaining data accuracy, traceability and quality standards while providing reliable administrative and customer support, always keeping the patient at the center of our work.

What are you accountable for achieving?

Follow the laboratory's procedures for samples handling and maintaining records of patient test results;

• Dealing with customer requests by email, phone, fax, etc
• Responsible for handling documentation requirements
• Outsourcing and overseeing of sample reception area
• Providing administrative support to the laboratory team
• Ensuring accuracy and proof reading any company documentation prior to registering the data in the software
• Entering and updating client data where required using the proper software
• Be capable of identifying problems that may adversely affect test performance and either must correct the problems or immediately notify the general supervisor, technical supervisor, clinical consultant, or director;
• Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications

What are we looking for?

• Degree or FP in Administration
• Knowledge or training in Biology or similar would be valuable
• Level B2 of English speaking and writing.
• Office advanced user (Outlook, Excel, word...)
• Valuable previous experience with ERP (Navision preferable)
• Previous experience in a similar role or in Healtcare sector, FIV clinics preferable.

Why Vitrolife Group?

Because here, your work has a real purpose. You’ll be joining a global healthcare company where your contribution supports laboratories, clinics and ultimately patients on their journey to build a family.

You’ll work in an international and collaborative environment where quality, integrity, innovation and teamwork guide the way we work every day. You will be part of a team where accuracy, responsibility and patient focus truly matter.

What we offer

• Opportunity to gain experience in an international healthcare and laboratory environment.
• Supportive and collaborative team.
• Private health insurance.
• Flexible compensation options.
• Discounts on gym memberships and other products and services through our benefits platform.
• Free coffee at the workplace.

The interview will be conducted in English

The employee will be based in Valencia (Parque tecnológico de Paterna).

Vitrolife Group is an equal opportunity employer. We welcome and encourage applications from people with disabilities.

We look forward to receiving your application!

We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.