Systems Administrator

Job Summary:

Provides computer systems maintenance and repair. Maintains servers, software systems, and networks. Diagnoses and resolves hardware, software, firmware, and network problems. Configures, maintains, and upgrades network connection devices, network hardware/software equipment, and automation equipment.

Essential Functions:

• Supports the acquisition, planning, integration, implementation, and accreditation of a specified system
• Coordinates installation and operation of systems with the host unit, planners, and external system program offices
• Provides system administration and maintenance support
• Assists Information Systems Security Manager (ISSM) and Information Systems Security Officer (ISSO) in providing systems security management, technical analysis, and documentation support.
• Administers user accounts, files permissions, and prints queues
• Loads and configures software packages, updates, and patches
• Performs system backups
• Provides technical support to include troubleshooting user operating problems, application problems, system configuration issues and malfunctions, and network operating problems
• Performs software maintenance comprised of: running utility software, isolating client, server, or peripheral configuration problems, cleaning file systems of extraneous temporary and log files, maintaining the approved system baseline
• Documents support provided including system supported, issues encountered, current status and projected or actual completion date and provides to the Contracting Officer’s Representative (COR) weekly.