Global Payment Executive

Brand

No specific Brand

City

Barcelona

Work area

Information Technology

Job type

Permanent

The Opportunity

Drive the execution, reliability and continuous optimization of payment solutions for niche brands, ensuring secure, high-performing transaction journeys and a strong customer checkout experience. The role connects brand-specific needs with the global payments platform and helps translate platform capabilities into measurable business value.

Digital Business Platforms owns ecommerce platform capabilities, including payments & fraud, within the broader Digital, Data & AI Technology organization. The function operates in a model built to deliver business value, scale with governance and support customer experience through technology. Within the current team structure, Daniella Lilliu Atance leads the Payments & Fraud team under David Lopez, and the niche seat is explicitly identified as “Payment Ex. Niche.”

The ecommerce platform architecture is described as a shared multi-brand core, with the same payment stack across brand tiers and components including ProcessOut, Checkout.com, a Payments Orchestrator and an anti-fraud provider. The roadmap also references the implementation of the Puig Payments & Fraud platform in Byredo’s ecommerce during FY26, reinforcing the relevance of a niche-focused payment execution role.

What you'll get to do

Delivery & Execution

• Own the day-to-day coordination and follow-up of payment operations for niche brands, ensuring transaction flows perform reliably across ecommerce journeys.
• Support the rollout, validation and stabilization of payment platform capabilities for niche brands, working closely with engineering, QA, DevOps and platform teams when changes are deployed.
• Track payment incidents, service degradation, provider issues and rollout risks, ensuring fast escalation and structured resolution with the relevant teams.
• Help prepare and validate readiness for new payment features, provider changes, local market requirements or checkout updates affecting the niche brand portfolio.

Governance & Compliance

• Support adherence to payment-control standards, platform governance and secure-by-design principles in ongoing payment operations and enhancements.
• Coordinate with fraud-related stakeholders and payment counterparts to identify operational risks, unusual patterns and recurring transaction issues.
• Maintain disciplined documentation of issues, changes, dependencies and execution status to improve visibility and operational control.

Stakeholder Management

• Act as the main operational contact for payment topics affecting niche brands, aligning platform teams with business priorities and launch timelines.
• Work with internal stakeholders across ecommerce, platform operations and business teams to clarify requirements, monitor business impact and coordinate next steps.
• Contribute to a clearer consolidated view of payment performance, open risks and delivery dependencies for the niche brand portfolio.

Team Leadership

• Operate as a strong individual contributor who influences a matrix of platform, engineering and business stakeholders without direct line management responsibilities.
• Promote structured ways of working, execution discipline and continuous improvement in payment operations for niche brands. We'd love to meet you if you have

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• 3–6 years of experience in ecommerce operations, payments, checkout operations or digital platform environments.
• Hands-on exposure to payment operations, provider coordination, checkout issue resolution or transaction-flow monitoring.
• Experience working with matrix organizations that combine product, engineering, QA, operations and business stakeholders.
• Previous exposure to premium, luxury, beauty or consumer-brand ecommerce environments is valuable.
• Good understanding of ecommerce transaction flows, payment lifecycle and checkout dependencies.
• Working knowledge of payment-provider / payment-stack coordination and how payment issues affect conversion and customer experience.
• Comfort collaborating with technical teams around APIs, integrations, incident follow-up and release validation.
• Awareness of fraud-related operational controls and the link between payment reliability, risk control and business performance.

EDUCATION & CERTIFICATIONS

• Bachelor’s degree in Business, Technology, Engineering or a related discipline.
• Training or certifications in ecommerce, digital operations, payments or fintech are a plus.

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.