Lead Prospector with Arabic (Middle-East) – Google Ads Products

Hybrid | Barcelona, Catalonia, Spain | GL_NBSD_LP | Full time | Arabic

Description

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for someone who has intricate knowledge of industry trends and digital landscape to help our internal sales teams build a pipeline based on companies that you will prospect.

Purpose of the role:

The Acquisition Marketing team is responsible for delivering high potential customers to our New Business Sales partners across the MENA markets.

Our mission is to deliver high quality and policy compliant leads, researched from various online sources and tools provided by Marketing and Sales partners.

You will be part of a dynamic, energetic and highly-skilled New Business Sales Development team based in Barcelona

Responsibilities:

• Prospect high quality, policy-compliant leads for the our internal New Business Sales teams
• Company evaluation: assess company potential using provided guidelines and online tools.
• Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition.
• Be on the lookout for industry news and trends to ensure timely prospecting.
• Understand market seasonality and collaborate with sales programs to plan ahead on lead sourcing areas, according to sales team’s needs.
• Responsible for delivering a set of leads based on the agreed quarterly target.
• Provide weekly reporting / analysis of his/her work in a presentable format

Requirements

• 1 year experience in digital advertising or market research
• Minimum education level of 2nd year college or higher education
• B2 level or higher of market being supported
• C2/advanced level of Arabic (Middle East)
• Advanced level of English
• Intermediate spreadsheet skills (ability to work with pivot tables, vlookups, etc)

Skills and attributes

• Ability to work autonomously and report back on progress on a daily basis
• Able to think strategically and follow market trends.
• Strong accuracy and attention to detail with excellent written and verbal skills.
• Comfortable working with reports, databases and CRM systems (Salesforce).
• Highly organised and able to work under pressure in a busy and collaborative environment.
• High standards in terms of accuracy and attention to detail are essential.
• Strong time management & prioritization skills. Able to multitask and stay detail oriented

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

• Full time position (39h per week, Monday to Friday)
• Permanent Contract.
• This is a Hybrid working model in Barcelona.
• Salary: 20.825€ gross/year + up to 3.675€ gross/year in bonus.
• Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
• Relocation support
• A permanent presence of coaches who will facilitate your personal and professional development
• Established career path to grow within the project
• Continuous training and certifications within Google products
• Bi-weekly, monthly or quarterly contests
• Employment with the world’s largest provider of contact center services
• Excellent work environment, great colleagues, social arrangements and personal development
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team