UX Designer

We are looking for an experienced UX Designer to join strategic digital transformation initiatives focused on travel assistance and medical provider services. You will play a key role in designing user-centered experiences for provider portals, geotracking solutions, and operational platforms, collaborating closely with Product, IT, and business stakeholders.

Key Responsibilities

• Lead end-to-end UX design initiatives for complex digital products.
• Conduct user research, usability testing, and insight synthesis.
• Create personas, user journeys, user flows, wireframes, and prototypes.
• Design high-fidelity interfaces and interactive experiences in Figma.
• Collaborate with Product Managers, Developers, and stakeholders throughout the design lifecycle.
• Promote accessibility and inclusive design standards.
• Present design recommendations and influence product decisions based on user needs.
• Contribute to iterative design improvements within Agile environments.

Project Scope

• Enhancement of a Medical Provider Portal for Travel Services.
• Geotracking solution for towing services (Truck Pilot).
• Go&Assist provider mission management.
• Document upload workflows.
• Quotation handling and related user journeys.

Required Experience

• 4 to 7+ years of hands-on UX Design experience.
• Proven experience leading complex design projects from concept to delivery.
• Experience working with cross-functional teams.
• Strong portfolio showcasing user-centered design solutions.
• Experience conducting user research and usability testing.
• Experience working in Agile environments.
• Experience collaborating with distributed or remote teams.

Required Skills

• Expertise with Figma, Adobe XD, Sketch, or equivalent design tools.
• Strong knowledge of UX methodologies and best practices.
• Ability to create wireframes, prototypes, and high-fidelity designs.
• Knowledge of accessibility standards (WCAG) and inclusive design.
• Basic understanding of HTML, CSS, and JavaScript is a plus.

Interested in learning more? We'd love to hear from you. Reach out and let's schedule a conversation to discuss the opportunity.