Data and Information Assistant

Salary: £26,427 to £26,847

Working Arrangements: Full Time

Hours of Work: 37 hours per week

Status of Employment: Permanent

At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.

Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right.

We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being.

The Data and Information Assistant role:

We have an exciting opportunity to join our team as a Data and Information Assistant!

Within this role you will provide efficient and accurate data and information support, ensuring organisational information is created, stored, maintained, retrieved and disposed of in line with agreed procedures, retention schedules and relevant legislation so that colleagues can access reliable information when needed.

You will also support effective service delivery by maintaining accurate and accessible data and information systems, responding to routine information requests, and promoting good practice in information management across the organisation.

Key duties and responsibilities of our Data and Information Assistant:

• Maintain accurate, up-to-date data and information records, ensuring information is stored correctly and can be retrieved quickly when needed.
• Provide day-to-day support for corporate data and information systems (including filing structures, shared drives and databases), following agreed processes and guidance.
• Manage and administer key information systems, including SharePoint and the Intranet, ensuring security, compliance, data integrity and appropriate handling of confidential information.
• Coordinate and respond to support enquiries through the BH Support inbox, providing updates, resolving issues and offering advice on complex requests.
• Carry out data checks and basic data cleansing to improve accuracy and consistency, logging issues and working with colleagues to correct errors at source.

Please refer to the full Job Description and Employee Specification upon completing your application.

What we’re looking for in our Data and Information Assistant:

• Good general education, including English and Maths, or equivalent experience.
• Experience using SharePoint, data systems, databases, spreadsheets and Microsoft Office.
• Demonstrate a positive, flexible approach to teamWorking.
• Experience of maintaining accurate records and information, with good attention to detail and an ability to work in a methodical and organised way.
• Ability to identify opportunities to improve processes, data quality and ways of working, and to support change positively.

What you might be asking is, why work for us?

We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

• Agile Working Packages
• Excellent Pension Scheme
• Discounted Gym Membership
• Health & Wellbeing Checks
• Fantastic Training and Development Opportunities

Key Dates

Shortlisting is due to take place week commencing 9 November and interviews are due to take place week commencing 16 November. Please note these dates are subject to change.

Further Information

For an informal discussion about this role, please email Kimberley Curry Data and Information Manager, kimberleycurry@berneslaihomes.co.uk

• We conduct spot checks for AI use in applications to ensure a fair and transparent recruitment process. If AI use is suspected, we may contact you to discuss it, which may result in your application being withdrawn.
• This post requires a Basic Criminal Record Check.
• CVs will not be accepted.

Berneslai Homes values diversity in its workforce and encourages applications from all sectors of the community.