HR IT Advisor – Training Administration (m/f/diverse)

• Location: Krakow
• Employment level: Direct entry
• Function: IT
• Working time: Full time

As an HR IT Advisor – Training Administration, you will support the effective operation of learning systems and training processes within the Leadership Development & Cultural Transformation Team. This role supports the team in implementing learning programs, provides system expertise, and assists leaders in making informed decisions about learning solutions.

Tasks

• Provide support and clarification to business users regarding SuccessFactors LMS
• Manage learning administration and reporting
• Collaborate with the Leadership Development & Cultural Transformation Team to optimize training processes
• Develop business case concepts with a focus on digitalization and standardization
• Monitor training demand and optimize enrollments (managing waitlists, reservations, cancellations)
• Prepare and deliver reports and analyses for Product Managers
• Improve processes and user experience (e.g., enhancing registration emails, standardizing processes)
• Collaborate with the SuccessFactors IT Team and Product Managers to implement LMS solutions
• Handle training administration (participant coordination, attendance lists, reservations, financial closing)
• Support training participants with bookings, cancellations, and logistics
• Assist in marketing activities by providing direct links to events in SuccessFactors
• Perform all other duties assigned or delegated by supervisors

Behind the scenes

Lufthansa Group Business Services

• New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)

Work-life-balance

• Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
• Opportunity to work from each part of Poland
• Hybrid working model

Development

• Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
• Access to online platform with language courses

Employee

• Integration events
• Charity initiatives

Benefits

• Multisport Card
• Extra social benefits
• Pre-paid cards
• Employee referral program

Requirements

Requirements

• Bachelor’s degree (completed or in progress), preferably in Business Administration or related field
• 2+ year’s experience in LMS and good understanding of Learning Management Systems
• 2+ years’ experience in analyzing and translating business/functional requirements into realization concept
• Strong analytical and problem-solving skills
• Strong communication and interpersonal skills
• Self-confidence and readiness to deliver presentations
• Good understanding of Learning Management Systems
• Fluency in English
• Good MS Excel skills

Nice to Have

• German language skills

• CV/Resume required

• Must possess permit to work in Poland

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.

Benefits

Free parking

Flight privileges

Relocation support

Employee events

Hybrid working possible

Flexible working hours

Development programs / Training options

Health Plan

Lockers for cyclists / sportsmen

Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Health Plan, Lockers for cyclists / sportsmen

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.